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cs.CL2026
CARRE: Counterfactual Action Retrieval and Reason Evaluation for Explainable Churn Prescription
Minjoo Kim, Sangjin Park, Seung Hwan Cho
Churn models typically identify high-risk customers but do not specify which feasible retention action should be considered or why that action is appropriate. We present CARRE (Cou…
cs.CL2026
Multi-task Learning is Not Enough: Representational Entanglement in Dual-output Second Language Speech Recognition
Seung Hwan Cho, Young-Min Kim
Second-language (L2) speech recognition often requires transcriptions of pronunciations and intended meanings. Multi-task learning (MTL) is a natural approach because it assumes th…