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cs.SE2025
CREST: Improving Interpretability and Effectiveness of Troubleshooting at Ericsson through Criterion-Specific Trouble Report Retrieval
Soroush Javdan, Pragash Krishnamoorthy, Olga Baysal
The rapid evolution of the telecommunication industry necessitates efficient troubleshooting processes to maintain network reliability, software maintainability, and service qualit…
cs.SE2025
Blended PC Peer Review Model: Process and Reflection
Chakkrit Tantithamthavorn, Nicole Novielli, Ayushi Rastogi +2
The academic peer review system is under increasing pressure due to a growing volume of submissions and a limited pool of available reviewers, resulting in delayed decisions and an…