2 citations · 4 across the 9 of their papers we have counts for
Showing 2025 · cs.CLShow all
3 papers · 2 filters
cs.CL2025
MemOrb: A Plug-and-Play Verbal-Reinforcement Memory Layer for E-Commerce Customer Service
Yizhe Huang, Yang Liu, Ruiyu Zhao +3
Large Language Model-based agents(LLM-based agents) are increasingly deployed in customer service, yet they often forget across sessions, repeat errors, and lack mechanisms for con…
cs.CL2025★ 1 cited
Survey of Specialized Large Language Model
Chenghan Yang, Ruiyu Zhao, Yang Liu +1
The rapid evolution of specialized large language models (LLMs) has transitioned from simple domain adaptation to sophisticated native architectures, marking a paradigm shift in AI…
cs.CL2025★ 1 cited
MindFlow: Revolutionizing E-commerce Customer Support with Multimodal LLM Agents
Ming Gong, Xucheng Huang, Chenghan Yang +4
Recent advances in large language models (LLMs) have enabled new applications in e-commerce customer service. However, their capabilities remain constrained in complex, multimodal…