Call2Instruct: Automated Pipeline for Generating Q&A Datasets from Call Center Recordings for LLM Fine-Tuning

Alex Echeverria, Sávio Salvarino Teles de Oliveira, Fernando Marques Federson

The adaptation of Large-Scale Language Models (LLMs) to specific domains depends on high-quality fine-tuning datasets, particularly in instructional format (e.g., Question-Answer -…