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cs.HC2025
AdvisingWise: Supporting Academic Advising in Higher Education Settings Through a Human-in-the-Loop Multi-Agent Framework
Wendan Jiang, Shiyuan Wang, Hiba Eltigani +3
Academic advising is critical to student success in higher education, yet high student-to-advisor ratios limit advisors' capacity to provide timely support, particularly during pea…
cs.HC2025
WaLLM -- Understanding Use and Engagement with a General-Purpose LLM on WhatsApp
Hiba Eltigani, Rukhshan Haroon, Asli Kocak +3
Large language model (LLM) chatbots are increasingly reaching users through messaging platforms (e.g. WhatsApp). However, these systems remain largely proprietary and opaque, while…