28 citations · 37 across the 3 of their papers we have counts for
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econ.GN2024★ 9 cited
Intermodal competition in the Brazilian interstate travel market
Frederico A. Turolla, Moises D. Vassallo, Alessandro V. M. Oliveira
This paper presents a test of intermodal interaction between coaches and airlines in Brazil in order to check for the efficacy of recent liberalization measures designed to promote…
econ.GN2024★ 28 cited
Airport service quality perception and flight delays: examining the influence of psychosituational latent traits of respondents in passenger satisfaction surveys
Alessandro V. M. Oliveira, Bruno F. Oliveira, Moises D. Vassallo
The service quality of a passenger transport operator can be measured through face-to-face surveys at the terminals or on board. However, the resulting responses may suffer from th…