2 citations · 3 across the 6 of their papers we have counts for
Showing cs.HCShow all
2 papers · 1 filter
cs.HC2023★ 1 cited
User Experiences with Third-Party SIM Cards and ID Registration in Kenya and Tanzania
Edith Luhanga, Karen Sowon, Lorrie Faith Cranor +3
Mobile money services in Sub-Saharan Africa (SSA) have increased access to financial services. To ensure proper identification of users, countries have put in place Know-Your-Custo…
cs.HC2023★ 2 cited
The Role of User-Agent Interactions on Mobile Money Practices in Kenya and Tanzania
Karen Sowon, Edith Luhanga, Lorrie Faith Cranor +3
Digital financial services have catalyzed financial inclusion in Africa. Commonly implemented as a mobile wallet service referred to as mobile money (MoMo), the technology provides…