Retrieval-Augmented Guardrails for AI-Drafted Patient-Portal Messages: Error Taxonomy Construction and Large-Scale Evaluation

Wenyuan Chen, Fateme Nateghi Haredasht, Kameron C. Black +4

Asynchronous patient-clinician messaging via EHR portals is a growing source of clinician workload, prompting interest in large language models (LLMs) to assist with draft response…