31 citations · 44 across the 6 of their papers we have counts for
6 papers
FinPerMA: A Theory-Informed, Event-Grounded Personalized-Memory Benchmark for LLM Agents
Ben Wang, Kang Zhou, Lifan Guo +2
Large language model (LLM) agents are increasingly used as personalized assistants in high-stakes domains such as financial advising, yet it remains unclear whether they can mainta…
Your plan may succeed, but what about failure? Investigating how people use ChatGPT for long-term life task planning
Ben Wang, Jiqun Liu
Long-term life task planning is inherently complex and uncertain, yet little is known about how emerging AI systems support this process. This study investigates how people use Cha…
Human-Centered Explainability in Interactive Information Systems: A Survey
Yuhao Zhang, Jiaxin An, Ben Wang +2
Human-centered explainability has become a critical foundation for the responsible development of interactive information systems, where users must be able to understand, interpret…
GOLF: Goal-Oriented Long-term liFe tasks supported by human-AI collaboration
Ben Wang
The advent of ChatGPT and similar large language models (LLMs) has revolutionized the human-AI interaction and information-seeking process. Leveraging LLMs as an alternative to sea…
Cognitively Biased Users Interacting with Algorithmically Biased Results in Whole-Session Search on Debated Topics
Ben Wang, Jiqun Liu
When interacting with information retrieval (IR) systems, users, affected by confirmation biases, tend to select search results that confirm their existing beliefs on socially sign…
Task Supportive and Personalized Human-Large Language Model Interaction: A User Study
Ben Wang, Jiqun Liu, Jamshed Karimnazarov +1
Large language model (LLM) applications, such as ChatGPT, are a powerful tool for online information-seeking (IS) and problem-solving tasks. However, users still face challenges in…