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cs.CL2026
Dynamic Knowledge Fusion for Multi-Domain Dialogue State Tracking
Haoxiang Su, Ruiyu Fang, Liting Jiang +2
The performance of task-oriented dialogue models is strongly tied to how well they track dialogue states, which records and updates user information across multi-turn interactions.…
cs.CL2026
A benchmark for joint dialogue satisfaction, emotion recognition, and emotion state transition prediction
Jing Bian, Haoxiang Su, Liting Jiang +6
User satisfaction is closely related to enterprises, as it not only directly reflects users' subjective evaluation of service quality or products, but also affects customer loyalty…