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cs.RO2025
A Service Robot's Guide to Interacting with Busy Customers
Suraj Nukala, Meera Sushma, Leimin Tian +2
The growing use of service robots in hospitality highlights the need to understand how to effectively communicate with pre-occupied customers. This study investigates the efficacy…
cs.RO2024
"One Soy Latte for Daniel": Visual and Movement Communication of Intention from a Robot Waiter to a Group of Customers
Seung Chan Hong, Leimin Tian, Akansel Cosgun +1
Service robots are increasingly employed in the hospitality industry for delivering food orders in restaurants. However, in current practice the robot often arrives at a fixed loca…