2 papers
cs.CY2026
From Risk Avoidance to User Empowerment in AI Mental Health Crisis Support
Benjamin Kaveladze, Arka Ghosh, Leah Ajmani +11
People experiencing mental health crises frequently turn to open-ended generative AI (GenAI) chatbots for support. However, rather than providing immediate assistance, some GenAI c…
cs.HC2025
Seeking Late Night Life Lines: Experiences of Conversational AI Use in Mental Health Crisis
Leah Hope Ajmani, Arka Ghosh, Benjamin Kaveladze +7
Online, people often recount their experiences turning to conversational AI agents (e.g., ChatGPT, Claude, Copilot) for mental health support -- going so far as to replace their th…