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cs.CL2026
Lessons from the Field: An Adaptable Lifecycle Approach to Applied Dialogue Summarization
Kushal Chawla, Chenyang Zhu, Pengshan Cai +9
Summarization of multi-party dialogues is a critical capability in industry, enhancing knowledge transfer and operational effectiveness across many domains. However, automatically…
cs.CL2025
FB-RAG: Improving RAG with Forward and Backward Lookup
Kushal Chawla, Alfy Samuel, Anoop Kumar +1
Traditional Retrieval-Augmented Generation (RAG) struggles with complex queries that lack strong signals to retrieve the most relevant context, forcing a trade-off between choosing…
cs.CL2024
Investigating Content Planning for Navigating Trade-offs in Knowledge-Grounded Dialogue
Kushal Chawla, Hannah Rashkin, Gaurav Singh Tomar +1
Knowledge-grounded dialogue generation is a challenging task because it requires satisfying two fundamental yet often competing constraints: being responsive in a manner that is sp…