2 citations · 3 across the 5 of their papers we have counts for
5 papers
HelpBench: Assessing the Ability of LLMs to Provide Privacy, Safety, and Security Advice
Sarah Meiklejohn, Sunny Consolvo, Patrick Gage Kelley +5
This paper introduces HelpBench, a benchmark for assessing whether LLMs are capable of providing accurate help in response to questions about digital privacy, safety, and security.…
"It didn't feel right but I needed a job so desperately": Understanding People's Emotions & Help Needs During Financial Scams
Jake Chanenson, Tara Matthews, Sunny Consolvo +7
Online financial scams represent a long-standing and serious threat for which people seek help. We present a study to understand people's in situ motivations for engaging with scam…
Understanding Help Seeking for Digital Privacy, Safety, and Security
Kurt Thomas, Sai Teja Peddinti, Sarah Meiklejohn +7
The complexity of navigating digital privacy, safety, and security threats often falls directly on users. This leads to users seeking help from family and peers, platforms and advi…
Understanding Help-Seeking and Help-Giving on Social Media for Image-Based Sexual Abuse
Miranda Wei, Sunny Consolvo, Patrick Gage Kelley +7
Image-based sexual abuse (IBSA), like other forms of technology-facilitated abuse, is a growing threat to people's digital safety. Attacks include unwanted solicitations for sexual…
SoK: Safer Digital-Safety Research Involving At-Risk Users
Rosanna Bellini, Emily Tseng, Noel Warford +9
Research involving at-risk users -- that is, users who are more likely to experience a digital attack or to be disproportionately affected when harm from such an attack occurs -- c…