4 papers
"It didn't feel right but I needed a job so desperately": Understanding People's Emotions & Help Needs During Financial Scams
Jake Chanenson, Tara Matthews, Sunny Consolvo +7
Online financial scams represent a long-standing and serious threat for which people seek help. We present a study to understand people's in situ motivations for engaging with scam…
Understanding Help Seeking for Digital Privacy, Safety, and Security
Kurt Thomas, Sai Teja Peddinti, Sarah Meiklejohn +7
The complexity of navigating digital privacy, safety, and security threats often falls directly on users. This leads to users seeking help from family and peers, platforms and advi…
How Generative AI Empowers Attackers and Defenders Across the Trust & Safety Landscape
Patrick Gage Kelley, Steven Rousso-Schindler, Renee Shelby +2
Generative AI (GenAI) is a powerful technology poised to reshape Trust & Safety. While misuse by attackers is a growing concern, its defensive capacity remains underexplored. This…
"We are not Future-ready": Understanding AI Privacy Risks and Existing Mitigation Strategies from the Perspective of AI Developers in Europe
Alexandra Klymenko, Stephen Meisenbacher, Patrick Gage Kelley +3
The proliferation of AI has sparked privacy concerns related to training data, model interfaces, downstream applications, and more. We interviewed 25 AI developers based in Europe…