2 citations · 2 across the 2 of their papers we have counts for
2 papers
cs.CY2026
AI in Debt Collection: Estimating the Psychological Impact on Consumers
Minou Goetze, Sebastian Clajus, Stephan Stricker
The present study investigates the psychological and behavioral implications of integrating AI into debt collection practices using data from eleven European countries. Drawing on…
econ.GN2023★ 2 cited
Preferences and Attitudes towards Debt Collection: A Cross-Generational Investigation
Minou Goetze, Christina Herdt, Ricarda Conrad +1
Preliminary research indicated that an increasing number of young adults end up in debt collection. Yet, debt collection agencies (DCAs) are still lacking knowledge on how to appro…