3 papers
cs.CL2026
OP-Bench: Benchmarking Over-Personalization for Memory-Augmented Personalized Conversational Agents
Yulin Hu, Zimo Long, Jiahe Guo +5
Memory-augmented conversational agents enable personalized interactions using long-term user memory and have gained substantial traction. However, existing benchmarks primarily foc…
cs.CL2025
CARE-Bench: A Benchmark of Diverse Client Simulations Guided by Expert Principles for Evaluating LLMs in Psychological Counseling
Bichen Wang, Yixin Sun, Junzhe Wang +6
The mismatch between the growing demand for psychological counseling and the limited availability of services has motivated research into the application of Large Language Models (…
cs.CL2025
Psychological Counseling Cannot Be Achieved Overnight: Automated Psychological Counseling Through Multi-Session Conversations
Junzhe Wang, Bichen Wang, Xing Fu +3
In recent years, Large Language Models (LLMs) have made significant progress in automated psychological counseling. However, current research focuses on single-session counseling,…