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20242026
most citedAutomating Explanation Need Management in App Reviews: A Case Study from the Navigation App Industry

10 citations · 29 across the 14 of their papers we have counts for

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9 papers · 1 filter

cs.SE2025

From App Features to Explanation Needs: Analyzing Correlations and Predictive Potential

Martin Obaidi, Kushtrim Qengaj, Jakob Droste +5

In today's digitized world, software systems must support users in understanding both how to interact with a system and why certain behaviors occur. This study investigates whether…

cs.SE2025

Automatic Generation of Explainability Requirements and Software Explanations From User Reviews

Martin Obaidi, Jannik Fischbach, Jakob Droste +6

Explainability has become a crucial non-functional requirement to enhance transparency, build user trust, and ensure regulatory compliance. However, translating explanation needs e…

cs.SE2025

A German Gold-Standard Dataset for Sentiment Analysis in Software Engineering

Martin Obaidi, Marc Herrmann, Elisa Schmid +3

Sentiment analysis is an essential technique for investigating the emotional climate within developer teams, contributing to both team productivity and project success. Existing se…

cs.SE2025

Towards Trustworthy Sentiment Analysis in Software Engineering: Dataset Characteristics and Tool Selection

Martin Obaidi, Marc Herrmann, Jil Klünder +1

Software development relies heavily on text-based communication, making sentiment analysis a valuable tool for understanding team dynamics and supporting trustworthy AI-driven anal…

cs.SE2025

Identifying Explanation Needs: Towards a Catalog of User-based Indicators

Hannah Deters, Laura Reinhardt, Jakob Droste +2

In today's digitalized world, where software systems are becoming increasingly ubiquitous and complex, the quality aspect of explainability is gaining relevance. A major challenge…

cs.SE2025

How to Elicit Explainability Requirements? A Comparison of Interviews, Focus Groups, and Surveys

Martin Obaidi, Jakob Droste, Hannah Deters +4

As software systems grow increasingly complex, explainability has become a crucial non-functional requirement for transparency, user trust, and regulatory compliance. Eliciting exp…

cs.SE2025★ 9 cited

How Does Users' App Knowledge Influence the Preferred Level of Detail and Format of Software Explanations?

Martin Obaidi, Jannik Fischbach, Marc Herrmann +4

Context and Motivation: Due to their increasing complexity, everyday software systems are becoming increasingly opaque for users. A frequently adopted method to address this diffic…

cs.SE2025★ 9 cited

Do Users' Explainability Needs in Software Change with Mood?

Martin Obaidi, Jakob Droste, Hannah Deters +3

Context and Motivation: The increasing complexity of modern software systems often challenges users' abilities to interact with them. Taking established quality attributes such as…

cs.SE2025★ 10 cited

Automating Explanation Need Management in App Reviews: A Case Study from the Navigation App Industry

Martin Obaidi, Nicolas Voß, Hannah Deters +4

Providing explanations in response to user reviews is a time-consuming and repetitive task for companies, as many reviews present similar issues requiring nearly identical response…