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20242026
most citedAutomating Explanation Need Management in App Reviews: A Case Study from the Navigation App Industry

10 citations · 31 across the 11 of their papers we have counts for

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12 papers · 1 filter

cs.SE2026

Writing Better Software Explanations: A Guideline-Based Approach

Martin Obaidi, Jean-Carl Kremser, Hannah Deters +3

As software systems increasingly rely on natural-language explanations to address user-reported explanation needs in requirements communication and support, ensuring that such expl…

cs.SE2026

From Quality Properties to Practice: A Guideline and Workflow for Explainability Requirements

Martin Obaidi, Jakob Droste, Hannah Deters +3

Explainability is increasingly required in AI-enabled software systems to support transparency, user trust, and compliance. Yet, explainability requirements are often written ad ho…

cs.SE2026

How Do Software Engineering Students Use Generative AI in Real-World Capstone Projects? An Empirical Baseline Study

Michael Mircea, Elisa Schmid, Jakob Droste +1

Real-world Capstone Projects (RWCPs) are a key component of software engineering education, enabling students to develop software for external clients under authentic conditions. T…

cs.SE2026

Understanding Usefulness in Developer Explanations on Stack Overflow

Martin Obaidi, Kushtrim Qengaj, Hannah Deters +4

Explanations are essential in software engineering (SE) and requirements communication, helping stakeholders clarify ambiguities, justify design choices, and build shared understan…

cs.SE2025

From App Features to Explanation Needs: Analyzing Correlations and Predictive Potential

Martin Obaidi, Kushtrim Qengaj, Jakob Droste +5

In today's digitized world, software systems must support users in understanding both how to interact with a system and why certain behaviors occur. This study investigates whether…

cs.SE2025

Automatic Generation of Explainability Requirements and Software Explanations From User Reviews

Martin Obaidi, Jannik Fischbach, Jakob Droste +6

Explainability has become a crucial non-functional requirement to enhance transparency, build user trust, and ensure regulatory compliance. However, translating explanation needs e…

cs.SE2025

Identifying Explanation Needs: Towards a Catalog of User-based Indicators

Hannah Deters, Laura Reinhardt, Jakob Droste +2

In today's digitalized world, where software systems are becoming increasingly ubiquitous and complex, the quality aspect of explainability is gaining relevance. A major challenge…

cs.SE2025

How to Elicit Explainability Requirements? A Comparison of Interviews, Focus Groups, and Surveys

Martin Obaidi, Jakob Droste, Hannah Deters +4

As software systems grow increasingly complex, explainability has become a crucial non-functional requirement for transparency, user trust, and regulatory compliance. Eliciting exp…

cs.SE2025★ 9 cited

How Does Users' App Knowledge Influence the Preferred Level of Detail and Format of Software Explanations?

Martin Obaidi, Jannik Fischbach, Marc Herrmann +4

Context and Motivation: Due to their increasing complexity, everyday software systems are becoming increasingly opaque for users. A frequently adopted method to address this diffic…

cs.SE2025★ 9 cited

Do Users' Explainability Needs in Software Change with Mood?

Martin Obaidi, Jakob Droste, Hannah Deters +3

Context and Motivation: The increasing complexity of modern software systems often challenges users' abilities to interact with them. Taking established quality attributes such as…

cs.SE2025★ 10 cited

Automating Explanation Need Management in App Reviews: A Case Study from the Navigation App Industry

Martin Obaidi, Nicolas Voß, Hannah Deters +4

Providing explanations in response to user reviews is a time-consuming and repetitive task for companies, as many reviews present similar issues requiring nearly identical response…

cs.SE2024★ 1 cited

Explanations in Everyday Software Systems: Towards a Taxonomy for Explainability Needs

Jakob Droste, Hannah Deters, Martin Obaidi +1

Modern software systems are becoming increasingly complex and opaque. The integration of explanations within software has shown the potential to address this opacity and can make t…