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20232026
most citedDeveloping Story: Case Studies of Generative AI's Use in Journalism

5 citations · 8 across the 3 of their papers we have counts for

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cs.DC2026

Securing LLM-as-a-Service for Small Businesses: An Industry Case Study of a Distributed Chatbot Deployment Platform

Jiazhu Xie, Bowen Li, Heyu Fu +3

Large Language Model (LLM)-based question-answering systems offer significant potential for automating customer support and internal knowledge access in small businesses, yet their…