2 papers
cs.AI2026
Deal Me Maybe: The Role of Emotions in Multi-Agent Negotiation
Massimiliano Luca, Apoorva Singh, Bruno Lepri
Negotiation is a demanding social task for LLM agents, requiring strategic reasoning, persuasion, and interpersonal adaptation. Yet existing benchmarks often treat agents as emotio…
cs.CL2025
Talk, Snap, Complain: Validation-Aware Multimodal Expert Framework for Fine-Grained Customer Grievances
Rishu Kumar Singh, Navneet Shreya, Sarmistha Das +2
Existing approaches to complaint analysis largely rely on unimodal, short-form content such as tweets or product reviews. This work advances the field by leveraging multimodal, mul…