4 papers
AI Supply Chain Galaxy: 3D Visual Analytics for License Compliance
Weiru Han, Xuetao Shi, Wenyi He +3
The rapid proliferation of machine learning model reuse has transformed the AI ecosystem into a highly interconnected supply chain. Traditional compliance tools and static reports…
LLM-Bootstrapped Targeted Finding Guidance for Factual MLLM-based Medical Report Generation
Cunyuan Yang, Dejuan Song, Xiaotao Pang +7
The automatic generation of medical reports utilizing Multimodal Large Language Models (MLLMs) frequently encounters challenges related to factual instability, which may manifest a…
LLM-Friendly Knowledge Representation for Customer Support
Hanchen Su, Wei Luo, Wei Han +5
We propose a practical approach by integrating Large Language Models (LLMs) with a framework designed to navigate the complexities of Airbnb customer support operations. In this pa…
Agent-in-the-Loop: A Data Flywheel for Continuous Improvement in LLM-based Customer Support
Cen Mia Zhao, Tiantian Zhang, Hanchen Su +8
We introduce an Agent-in-the-Loop (AITL) framework that implements a continuous data flywheel for iteratively improving an LLM-based customer support system. Unlike standard offlin…