4 papers
Evaluating for the long term: Learnings from industry
Leif Sigerson, Tom Cunningham, Winston Chou +22
Online platforms prioritize long-term business outcomes, yet typical experiments are far too short to measure these outcomes directly. Our goal in this paper is to collect and shar…
A Systematic Review of User Experiments Measuring the Effects of Dark Patterns
Brennan Schaffner, Luis Heysen, Marshini Chetty
Deceptive/Manipulative Patterns (DMP) are interface designs, also known as ``dark patterns,'' that manipulate user behavior. While considerable attention has been paid to their eth…
Silencing Empowerment, Allowing Bigotry: Auditing the Moderation of Hate Speech on Twitch
Prarabdh Shukla, Wei Yin Chong, Yash Patel +3
To meet the demands of content moderation, online platforms have resorted to automated systems. Newer forms of real-time engagement(, users commenting on live stream…
An Experimental Study Of Netflix Use and the Effects of Autoplay on Watching Behaviors
Brennan Schaffner, Yaretzi Ulloa, Riya Sahni +5
Prior work on dark patterns, or manipulative online interfaces, suggests they have potentially detrimental effects on user autonomy. Dark pattern features, like those designed for…