1 citations · 1 across the 6 of their papers we have counts for
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Generative or Discriminative? Revisiting Text Classification in the Era of Transformers
Siva Rajesh Kasa, Karan Gupta, Sumegh Roychowdhury +7
The comparison between discriminative and generative classifiers has intrigued researchers since Efron's seminal analysis of logistic regression versus discriminant analysis. While…
CXMArena: Unified Dataset to benchmark performance in realistic CXM Scenarios
Raghav Garg, Kapil Sharma, Karan Gupta
Large Language Models (LLMs) hold immense potential for revolutionizing Customer Experience Management (CXM), particularly in contact center operations. However, evaluating their p…
How Robust are LLMs to In-Context Majority Label Bias?
Karan Gupta, Sumegh Roychowdhury, Siva Rajesh Kasa +4
In the In-Context Learning (ICL) setup, various forms of label biases can manifest. One such manifestation is majority label bias, which arises when the distribution of labeled exa…