1 citations · 1 across the 3 of their papers we have counts for
3 papers
Monitoring Horses in Stalls: From Object to Event Detection
Dmitrii Galimzianov, Viacheslav Vyshegorodtsev, Ivan Nezhivykh
Monitoring the behavior of stalled horses is essential for early detection of health and welfare issues but remains labor-intensive and time-consuming. In this study, we present a…
Conversational Rubert for Detecting Competitive Interruptions in ASR-Transcribed Dialogues
Dmitrii Galimzianov, Viacheslav Vyshegorodtsev
Interruption in a dialogue occurs when the listener begins their speech before the current speaker finishes speaking. Interruptions can be broadly divided into two groups: cooperat…
Text-Based Detection of On-Hold Scripts in Contact Center Calls
Dmitrii Galimzianov, Viacheslav Vyshegorodtsev
Average hold time is a concern for call centers because it affects customer satisfaction. Contact centers should instruct their agents to use special on-hold scripts to maintain po…