32 citations · 64 across the 7 of their papers we have counts for
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math.PR2016★ 2 cited
Fluid Models of Parallel Service Systems under FCFS
Yuval Nov, Gideon Weiss, Hanqin Zhang
We study deterministic fluid approximations of parallel service systems operating under first come first served policy (FCFS). The condition for complete resource pooling is identi…
math.PR2012★ 1 cited
A Unified Approach to Diffusion Analysis of Queues with General Patience-time Distributions
Junfei Huang, Hanqin Zhang, Jiheng Zhang
We propose a unified approach to establishing diffusion approximations for queues with impatient customers within a general framework of scaling customer patience time. The approac…
math.PR2007★ 32 cited
Singularly perturbed Markov chains: Limit results and applications
George Yin, Hanqin Zhang
This work focuses on time-inhomogeneous Markov chains with two time scales. Our motivations stem from applications in reliability and dependability, queueing networks, financial en…