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cs.LG2026
JourneyFormer: Encoding Airbnb Guest Journey with Sequence Modeling
Daochen Zha, Chun How Tan, Xin Liu +9
Sequence modeling has become increasingly popular in recommendation and ranking algorithms, owing to its capacity to model users' historical behaviors and infer user intentions. De…
cs.LG2025
Predicting Potential Customer Support Needs and Optimizing Search Ranking in a Two-Sided Marketplace
Do-kyum Kim, Han Zhao, Huiji Gao +3
Airbnb is an online marketplace that connects hosts and guests to unique stays and experiences. When guests stay at homes booked on Airbnb, there are a small fraction of stays that…