9 papers · 1 filter
Housing Price Appreciation, Housing Affordability, and the Spatial Restructuring of Toronto Commuting
Shawn Berry
This study investigates the spatial relationships among housing-market appreciation, housing affordability, and automobile commuting to Toronto across 23 census metropolitan areas…
Antecedents of Consumer Regret Frequency: The Roles of Decision Agency, Status Signaling, and Online Shopping Preference
Shawn Berry
Consumer regret is a widespread post-purchase emotion that significantly impacts satisfaction, product returns, complaint behavior, and customer loyalty. Despite its prevalence, th…
An experiment in price perception error
Shawn Berry
The process of consumer decision-making is multidimensional, and price perception is a very important but still not well-understood dimension for both marketers and consumers. Alth…
Trust of Strangers: a framework for analysis
Shawn Berry
Trust among people is essential to ensure collaboration, social network building, transactions, and the development and engagement of new audiences for brand promotion or social ca…
Distrust of social media influencers in America
Shawn Berry
The popularity of social media influencers (SMI) as a means for businesses and causes to engage with the public and develop followers is undeniable. However, the use of SMI have be…
Consumer lying in online reviews: recent evidence
Shawn Berry
The persistence of lying by some consumers in their online posts of experiences with businesses is problematic, and taints the global pool of information that is used for decision…
Prediction of retail chain failure: examples of recent U.S. retail failures
Shawn Berry
Over the last several years, several well-established and prominent brick-and-mortar retail chains have ceased operations, raising concerns for something that some have referred to…
Is the price right? Reconceptualizing price and income elasticity to anticipate price perception issues
Shawn Berry
Price perception by consumers represents a challenge to the ability of a business to correctly and profitably price and sell their products or services in a given market and any ne…
Fake Google restaurant reviews and the implications for consumers and restaurants
Shawn Berry
The use of online reviews to aid with purchase decisions is popular among consumers as it is a simple heuristic tool based on the reported experiences of other consumers. However,…