67 citations · 94 across the 7 of their papers we have counts for
4 papers · 1 filter
Too Long to Watch, Too Short to Leave: Designing for Agent Micro-Waits
Kevin Pu, Anh Truong, Michael Terry +3
Agentic systems increasingly carry out complex work, where a single turn routinely runs for minutes. This produces a micro-wait that is too long to watch and too short to leave. In…
Working with Agentic `Teammates': When a New Organizational Actor Collides with the Human Ecosystem of Work
Rida Qadri, Remi Denton, Michael Madaio +13
Enterprise AI is transitioning from single-user, reactive tools toward proactive, multi-user 'teammates,' but our empirical understanding of this transition is limited. In this pap…
Synthetic TLX: Forecasting Human Workload Using Agent Simulation
Tzu-Sheng Kuo, Carrie J. Cai, Meredith Ringel Morris +1
Assessing human workload for technology-mediated tasks helps prevent task failure caused by poor technology design. Traditionally, workload is assessed retrospectively using the NA…
Compass vs Railway Tracks: Unpacking User Mental Models for Communicating Long-Horizon Work to Humans vs. AI
Savvas Petridis, Michael Xieyang Liu, Alexander J. Fiannaca +2
As AI systems grow increasingly capable of operating for hours or days at a time, users' prompts are transforming into elaborate specifications for the AI to autonomously work on.…