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cs.CL2025
Are LLMs Empathetic to All? Investigating the Influence of Multi-Demographic Personas on a Model's Empathy
Ananya Malik, Nazanin Sabri, Melissa Karnaze +1
Large Language Models' (LLMs) ability to converse naturally is empowered by their ability to empathetically understand and respond to their users. However, emotional experiences ar…
cs.CL2025
Fluent but Unfeeling: The Emotional Blind Spots of Language Models
Bangzhao Shu, Isha Joshi, Melissa Karnaze +5
The versatility of Large Language Models (LLMs) in natural language understanding has made them increasingly popular in mental health research. While many studies explore LLMs' cap…