3 citations · 4 across the 5 of their papers we have counts for
5 papers
An Analytical Multiple Criteria Framework for Temporal and Dynamic Business-to-Business Customer Segmentation in Manufacturing
Muhammad Raees, Konstantinos Papangelis, Vassilis Javed Khan
In sales and marketing, customer segmentation is an important tool for formulating strategies for customer treatment and supply chain management. Most segmentation implementations…
From Trust to Appropriate Reliance: Measurement Constructs in Human-AI Decision-Making
Muhammad Raees, Konstantinos Papangelis
While human-AI decision-making research has primarily used trust measurements to assess the practical usage of AI systems by their end-users, recent empirical evidence suggests tha…
How University Disability Services Professionals Write Image Descriptions for HCI Figures Using Generative AI
Muhammad Raees, Yugo Iwamoto, Konstantinos Papangelis +2
Disability Services Office (DSO) professionals at higher education institutions write alt text for visual content. However, due to the complexity of visual content, such as HCI fig…
UX Challenges in Implementing an Interactive B2B Customer Segmentation Tool
Muhammad Raees, Vassilis-Javed Khan, Konstantinos Papangelis
In our effort to implement an interactive customer segmentation tool for a global manufacturing company, we identified user experience (UX) challenges with technical implications.…
From Explainable to Interactive AI: A Literature Review on Current Trends in Human-AI Interaction
Muhammad Raees, Inge Meijerink, Ioanna Lykourentzou +2
AI systems are increasingly being adopted across various domains and application areas. With this surge, there is a growing research focus and societal concern for actively involvi…