4 citations · 5 across the 7 of their papers we have counts for
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cs.AI2026
Experience Memory Graph: One-Shot Error Correction for Agents
Wenjun Wang, Yuchen Fang, Fengrui Liu +2
Large Language Model (LLM) agents have shown remarkable capabilities in autonomous decision-making by generating sequential trajectories of states, actions, and observations. Howev…
cs.AI2026
Help Without Being Asked: A Deployed Proactive Agent System for On-Call Support with Continuous Self-Improvement
Fengrui Liu, Xiao He, Tieying Zhang
In large-scale cloud service platforms, thousands of customer tickets are generated daily and are typically handled through on-call dialogues. This high volume of on-call interacti…