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cs.CL2026
Practicing with Language Models Cultivates Human Empathic Communication
Aakriti Kumar, Nalin Poungpeth, Diyi Yang +2
Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often…
cs.CL2025
When Large Language Models are Reliable for Judging Empathic Communication
Aakriti Kumar, Nalin Poungpeth, Diyi Yang +3
Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investiga…