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cs.MA2026
Personalization Matters: Long-Horizon Conversation Agent with User-Centric Information in Online Shopping Interactions
Rena Gao, Yue Dai, Hao Guan +4
Personalized conversational shopping requires maintaining preference consistency over multi-turn interactions, where users reveal constraints gradually. Existing approaches often r…
cs.AI2026
Unlocking Proactivity in Task-Oriented Dialogue
Azure Zhang, Ning Gao, Yuqin Dai +7
Proactive task-oriented dialogue (TOD), such as outbound sales, demands a persuasive agent that actively probes the user's concerns and steers the conversation toward acceptance wi…
cs.CL2026
Overview of the PsyDefDetect Shared Task at BioNLP 2026: Detecting Levels of Psychological Defense Mechanisms in Supportive Conversations
Hongbin Na, Zimu Wang, Zhaoming Chen +8
We present an overview of PsyDefDetect, the shared task on detecting levels of psychological defense mechanisms in emotional support dialogues, co-located with BioNLP@ACL 2026. Gro…