1 citations · 1 across the 6 of their papers we have counts for
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GUI-KV: Efficient GUI Agents via KV Cache with Spatio-Temporal Awareness
Kung-Hsiang Huang, Haoyi Qiu, Yutong Dai +2
Graphical user interface (GUI) agents built on vision-language models have emerged as a promising approach to automate human-computer workflows. However, they also face the ineffic…
Benchmarking Deep Search over Heterogeneous Enterprise Data
Prafulla Kumar Choubey, Xiangyu Peng, Shilpa Bhagavath +3
We present a new benchmark for evaluating Deep Search--a realistic and complex form of retrieval-augmented generation (RAG) that requires source-aware, multi-hop reasoning over div…
CRMArena-Pro: Holistic Assessment of LLM Agents Across Diverse Business Scenarios and Interactions
Kung-Hsiang Huang, Akshara Prabhakar, Onkar Thorat +6
While AI agents hold transformative potential in business, effective performance benchmarking is hindered by the scarcity of public, realistic business data on widely used platform…
BingoGuard: LLM Content Moderation Tools with Risk Levels
Fan Yin, Philippe Laban, Xiangyu Peng +7
Malicious content generated by large language models (LLMs) can pose varying degrees of harm. Although existing LLM-based moderators can detect harmful content, they struggle to as…
Turning Conversations into Workflows: A Framework to Extract and Evaluate Dialog Workflows for Service AI Agents
Prafulla Kumar Choubey, Xiangyu Peng, Shilpa Bhagavath +3
Automated service agents require well-structured workflows to provide consistent and accurate responses to customer queries. However, these workflows are often undocumented, and th…
Unanswerability Evaluation for Retrieval Augmented Generation
Xiangyu Peng, Prafulla Kumar Choubey, Caiming Xiong +1
Existing evaluation frameworks for retrieval-augmented generation (RAG) systems focus on answerable queries, but they overlook the importance of appropriately rejecting unanswerabl…