3 citations · 3 across the 2 of their papers we have counts for
2 papers
cs.HC2025
EchoAid: Enhancing Livestream Shopping Accessibility for the DHH Community
Zeyu Yang, Zheng Wei, Yang Zhang +4
Livestream shopping platforms often overlook the accessibility needs of the Deaf and Hard of Hearing (DHH) community, leading to barriers such as information inaccessibility and ov…
cs.CL2024★ 3 cited
"Stupid robot, I want to speak to a human!" User Frustration Detection in Task-Oriented Dialog Systems
Mireia Hernandez Caralt, Ivan Sekulić, Filip Carević +9
Detecting user frustration in modern-day task-oriented dialog (TOD) systems is imperative for maintaining overall user satisfaction, engagement, and retention. However, most recent…