14 papers
When AI Says "I have been in similar situations": Synthetic Lived Experience in Peer-Like Caregiver Support
Drishti Goel, Agam Goyal, Veda Duddu +6
Caregivers often turn to online communities for informational and emotional support. In these spaces, peer supporters frequently draw on personal narratives to respond to emotional…
Inform, Coach, Relate, Listen: Auditing LLM Caregiving Support Roles
Drishti Goel, Agam Goyal, Veda Duddu +8
Language models are increasingly being deployed for conversational support in informal caregiving contexts, where interactions often extend beyond information-seeking: caregivers s…
A Taxonomy of Mental Health and Technology Needs for Alzheimer's and Dementia Caregivers
Keran Wang, Drishti Goel, Jiayue Melissa Shi +5
Family members caring for individuals with Alzheimer's disease and related dementias (AD/ADRD) provide the foundation of long-term care worldwide. In 2023, more than 11 million U.S…
LLUMI: Improving LLM Writing Assistance for Mental Health Support with Online Community Feedback
Jiwon Kim, Maya Ajit, Sherry Gong +4
Large language models (LLMs) show promise in generating supportive responses for mental health queries, but improving their usefulness, empathy, and safety often requires substanti…
Journeys of Parents with LGBTQ+ Children: How Trauma and Healing Reshape Identity and (Mis)Informating Practices
Soonho Kwon, Dong Whi Yoo, Koustuv Saha +2
This study examines how parents of LGBTQ+ individuals in South Korea navigate the emotional rupture fueled by fear, isolation, and disorientation after learning their children's qu…
Mapping Caregiver Needs to AI Chatbot Design: Strengths and Gaps in Mental Health Support for Alzheimer's and Dementia Caregivers
Jiayue Melissa Shi, Dong Whi Yoo, Keran Wang +3
Family caregivers of individuals with Alzheimer's Disease and Related Dementia (AD/ADRD) face significant emotional and logistical challenges that place them at heightened risk for…