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20072026
most citedA Survey of Maturity Models from Nolon to DevOps and Their Applications in Process Improvement

12 citations · 25 across the 13 of their papers we have counts for

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11 papers · 1 filter

cs.SE2026

An Object Web Seminar: A Retrospective on a Technical Dialogue Still Reverberating

James J. Cusick

Technology change happens quickly such that new trends tend to crowd out the focus on what was new just yesterday. In this paper the peak popularity of the confluence of Object Tec…

cs.SE2025

Static Security Vulnerability Scanning of Proprietary and Open-Source Software: An Adaptable Process with Variants and Results

James J. Cusick

Software vulnerabilities remain a significant risk factor in achieving security objectives within software development organizations. This is especially true where either proprieta…

cs.SE2022★ 2 cited

A Process To Support Cloud Release Preparation

James J. Cusick

This paper presents concepts and methods to support preparing software and system releases to production. Keywords: Operational Readiness Review, ORR, IT Services, IT Operations, I…

cs.SE2021

Turning the Tables: The View from Offshore During 60 Days in JST

James J. Cusick

A report and examination of a Remote Work experience during the Covid-19 pandemic encompassing a 14-hour time difference from the primary work location. Advantages and disadvantage…

cs.SE2020

Exploring System Resiliency and Supporting Design Methods

James J. Cusick

This paper provides a survey of the industry perspective on System Resiliency and Resiliency design approaches and briefly touches on Organizational Resiliency topics. Beginning wi…

cs.SE2020

Business Value of ITSM. Requirement or Mirage?

James J. Cusick

This paper builds on a presentation provided as part of a recent panel session on ITSM (IT Service Management) Business Value at the NYC itSMF (Service Management Forum) Local Inte…

cs.SE2019★ 12 cited

A Survey of Maturity Models from Nolon to DevOps and Their Applications in Process Improvement

James J. Cusick

This paper traces the history of Maturity Models and their impact on Process Improvement from the early work of Shewhart to their current usage with DevOps. The history of modern p…

cs.SE2019★ 2 cited

The First 50 Years of Software Reliability Engineering: A History of SRE with First Person Accounts

James J. Cusick

Software Reliability has just passed the 50-year milestone as a technical discipline along with Software Engineering. This paper traces the roots of Software Reliability Engineerin…

cs.SE2017★ 2 cited

Achieving and Managing Availability SLAs with ITIL Driven Processes, DevOps, and Workflow Tools

James J. Cusick

System and application availability continues to be a fundamental characteristic of IT services. In recent years the IT Operations team at Wolters Kluwer CT Corporation has placed…

cs.SE2013★ 2 cited

Architecture and Production Readiness Reviews in Practice

James Cusick

Detailed description of procedures around architecture reviews. In order to succeed in building and deploying complex software solutions, an architecture is essential. For many in…

cs.SE2007★ 1 cited

Applying Software Defect Estimations: Using a Risk Matrix for Tuning Test Effort

James Cusick

Applying software defect esimation techniques and presenting this information in a compact and impactful decision table can clearly illustrate to collaborative groups how critical…