8 papers
Redistributing Voice and Responsibility: AI in Relationship-Centred Care
Kellie Yu Hui Sim, Kenny Tsu Wei Choo
Relationship-centred care (RCC) recognises that healthcare quality depends not only on outcomes, but on how voice, responsibility, and emotional labour are negotiated among patient…
"I'm Not Able to Be There for You": Emotional Labour, Responsibility, and AI in Peer Support
Kellie Yu Hui Sim, Kenny Tsu Wei Choo
Peer support is increasingly positioned as a scalable response to gaps in mental health care, particularly in digitally mediated settings, yet what counts as peer support and how r…
"I Said Things I Needed to Hear Myself": Peer Support as an Emotional, Organisational, and Sociotechnical Practice in Singapore
Kellie Yu Hui Sim, Kenny Tsu Wei Choo
Peer support plays a vital role in expanding access to mental health care by providing empathetic, community-based support outside formal clinical systems. As digital platforms inc…
"Is This Really a Human Peer Supporter?": Misalignments Between Peer Supporters and Experts in LLM-Supported Interactions
Kellie Yu Hui Sim, Roy Ka-Wei Lee, Kenny Tsu Wei Choo
Mental health is a growing global concern, prompting interest in AI-driven solutions to expand access to psychosocial support. \emph{Peer support}, grounded in lived experience, of…
Acts of Configuration: Rethinking Provenance, Temporality and Legitimacy in Post-Mortem Agents
Kellie Yu Hui Sim, Pin Sym Foong, Darryl Lim +2
Work on persona-persistent post-mortem agents typically frames design around a life/death binary. This framing neglects a consequential yet under-theorised condition: when individu…
Words to Describe What I'm Feeling: Exploring the Potential of AI Agents for High Subjectivity Decisions in Advance Care Planning
Kellie Yu Hui Sim, Pin Sym Foong, Chenyu Zhao +3
Loss of decisional capacity, coupled with the increasing absence of reliable human proxies, raises urgent questions about how individuals' values can be represented in Advance Care…