most citedA Systematic Review of Business Process Improvement: Achievements and Potentials in Combining Concepts from Operations Research and Business Process Management

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cs.SE2024★ 2 cited

A Systematic Review of Business Process Improvement: Achievements and Potentials in Combining Concepts from Operations Research and Business Process Management

Michel Kunkler, Felix Schumann, Stefanie Rinderle-Ma

Business Process Management and Operations Research are two research fields that both aim to enhance value creation in organizations. While Business Process Management has historic…