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cs.HC2025
Is Passive Expertise-Based Personalization Enough? A Case Study in AI-Assisted Test-Taking
Li Siyan, Jason Zhang, Akash Maharaj +2
Novice and expert users have different systematic preferences in task-oriented dialogues. However, whether catering to these preferences actually improves user experience and task…
cs.HC2024★ 1 cited
Evaluation and Continual Improvement for an Enterprise AI Assistant
Akash V. Maharaj, Kun Qian, Uttaran Bhattacharya +8
The development of conversational AI assistants is an iterative process with multiple components. As such, the evaluation and continual improvement of these assistants is a complex…