activity
20242026
most citedRetrieval Augmented Generation-Based Incident Resolution Recommendation System for IT Support

1 citations · 2 across the 4 of their papers we have counts for

collaborators

5 papers

cs.AI2026

Think Locally, Explain Globally: Graph-Guided LLM Investigations via Local Reasoning and Belief Propagation

Saurabh Jha, Rohan Arora, Bhavya +7

LLM agents excel when environments are mostly static and the needed information fits in a model's context window, but they often fail in open-ended investigations where explanation…

cs.CY2026

LLM Agents in Law: Taxonomy, Applications, and Challenges

Shuang Liu, Ruijia Zhang, Ruoyun Ma +6

Large language models (LLMs) have precipitated a dramatic improvement in the legal domain, yet the deployment of standalone models faces significant limitations regarding hallucina…

cs.DC2025

STRATUS: A Multi-agent System for Autonomous Reliability Engineering of Modern Clouds

Yinfang Chen, Jiaqi Pan, Jackson Clark +7

In cloud-scale systems, failures are the norm. A distributed computing cluster exhibits hundreds of machine failures and thousands of disk failures; software bugs and misconfigurat…

cs.AI2025★ 1 cited

ITBench: Evaluating AI Agents across Diverse Real-World IT Automation Tasks

Saurabh Jha, Rohan Arora, Yuji Watanabe +40

Realizing the vision of using AI agents to automate critical IT tasks depends on the ability to measure and understand effectiveness of proposed solutions. We introduce ITBench, a…

cs.IR2024★ 1 cited

Retrieval Augmented Generation-Based Incident Resolution Recommendation System for IT Support

Paulina Toro Isaza, Michael Nidd, Noah Zheutlin +7

Clients wishing to implement generative AI in the domain of IT Support and AIOps face two critical issues: domain coverage and model size constraints due to model choice limitation…