1 citations · 2 across the 2 of their papers we have counts for
2 papers
cs.AI2025★ 1 cited
ITBench: Evaluating AI Agents across Diverse Real-World IT Automation Tasks
Saurabh Jha, Rohan Arora, Yuji Watanabe +40
Realizing the vision of using AI agents to automate critical IT tasks depends on the ability to measure and understand effectiveness of proposed solutions. We introduce ITBench, a…
cs.IR2024★ 1 cited
Retrieval Augmented Generation-Based Incident Resolution Recommendation System for IT Support
Paulina Toro Isaza, Michael Nidd, Noah Zheutlin +7
Clients wishing to implement generative AI in the domain of IT Support and AIOps face two critical issues: domain coverage and model size constraints due to model choice limitation…