2 papers
cs.AI2026
CallBench: A Benchmark for Dual-Goal Coordination in Phone Call Assistants
Xuzhao Geng, Haozhao Wang, Xuelian Li +4
Target-oriented dialogue systems have demonstrated strong capabilities in completing user goals through interactive conversations. However, existing studies are primarily designed…
cs.CL2025
Enhancing RAG with Active Learning on Conversation Records: Reject Incapables and Answer Capables
Xuzhao Geng, Haozhao Wang, Jun Wang +2
Retrieval-augmented generation (RAG) is a key technique for leveraging external knowledge and reducing hallucinations in large language models (LLMs). However, RAG still struggles…