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cs.CY2025★ 1 cited
Comprehensive Framework for Evaluating Conversational AI Chatbots
Shailja Gupta, Rajesh Ranjan, Surya Narayan Singh
Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems r…
cs.CY2024
Gender Biases in LLMs: Higher intelligence in LLM does not necessarily solve gender bias and stereotyping
Rajesh Ranjan, Shailja Gupta, Surya Naranyan Singh
Large Language Models (LLMs) are finding applications in all aspects of life, but their susceptibility to biases, particularly gender stereotyping, raises ethical concerns. This st…