23 citations · 49 across the 11 of their papers we have counts for
3 papers · 1 filter
Comprehensive Framework for Evaluating Conversational AI Chatbots
Shailja Gupta, Rajesh Ranjan, Surya Narayan Singh
Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems r…
Gender Biases in LLMs: Higher intelligence in LLM does not necessarily solve gender bias and stereotyping
Rajesh Ranjan, Shailja Gupta, Surya Naranyan Singh
Large Language Models (LLMs) are finding applications in all aspects of life, but their susceptibility to biases, particularly gender stereotyping, raises ethical concerns. This st…
Evaluation of LLMs Biases Towards Elite Universities: A Persona-Based Exploration
Shailja Gupta, Rajesh Ranjan
This study investigates whether popular LLMs exhibit bias towards elite universities when generating personas for technology industry professionals. We employed a novel persona-bas…