11 citations · 20 across the 3 of their papers we have counts for
3 papers
Comprehensive Framework for Evaluating Conversational AI Chatbots
Shailja Gupta, Rajesh Ranjan, Surya Narayan Singh
Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems r…
A Comprehensive Survey of Bias in LLMs: Current Landscape and Future Directions
Rajesh Ranjan, Shailja Gupta, Surya Narayan Singh
Large Language Models(LLMs) have revolutionized various applications in natural language processing (NLP) by providing unprecedented text generation, translation, and comprehension…
Comprehensive Study on Sentiment Analysis: From Rule-based to modern LLM based system
Shailja Gupta, Rajesh Ranjan, Surya Narayan Singh
This paper provides a comprehensive survey of sentiment analysis within the context of artificial intelligence (AI) and large language models (LLMs). Sentiment analysis, a critical…