most citedNavigating User Experience of ChatGPT-based Conversational Recommender Systems: The Effects of Prompt Guidance and Recommendation Domain

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cs.AI2025

Towards Open-Ended Emotional Support Conversations in LLMs via Reinforcement Learning with Future-Oriented Rewards

Ting Yang, Li Chen, Huimin Wang

Emotional Support Conversation (ESC) systems aim to alleviate users' emotional difficulties and provide long-term, systematic support for emotional well-being. However, most large…