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cs.CV2026
What Memory Do GUI Agents Really Need? From Passive Records to Active Task-Driving States
Chen Liu, Ling Chen, Hanzhang Zhou +7
Mobile GUI agents increasingly face long-horizon tasks that require reading, updating, and reusing task-relevant data across pages and applications. Existing methods treat memory l…
cs.AI2026
When Should Service Agents Reconsider? Difficulty-Routed Control in Customer-Service Operations
Qian Chen, Chengyuan Liu, Xin Yu
Autonomous customer-service agents are shifting from conversational interfaces toward operational execution roles: they retrieve firm records, apply service policies, and execute b…
cs.CV2026
One Forward Beats Two: InnerZoom for Accurate and Efficient GUI Grounding
Chen Liu, Ling Chen, Hanzhang Zhou +5
MLLM-based GUI grounding methods commonly formulate target localization as autoregressive coordinate generation, enabling models to leverage the strong instruction-following and se…