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cs.AI2026
When Should Service Agents Reconsider? Difficulty-Routed Control in Customer-Service Operations
Qian Chen, Chengyuan Liu, Xin Yu
Autonomous customer-service agents are shifting from conversational interfaces toward operational execution roles: they retrieve firm records, apply service policies, and execute b…
cs.AI2023
Divide and Ensemble: Progressively Learning for the Unknown
Hu Zhang, Xin Shen, Heming Du +10
In the wheat nutrient deficiencies classification challenge, we present the DividE and EnseMble (DEEM) method for progressive test data predictions. We find that (1) test images ar…